GETTING STARTED
Welcome to the beginning of your self-pour journey with iPourIt technology! We’re excited to help you get up and running with your new iPourIt system. Below you’ll find essential steps and resources, including our start-up guide, to ensure a smooth start. If you need further assistance, our support team is always ready to help. z
Kiosk Start-Up Guide: Get detailed instructions for setting up your kiosk system
First Steps
You should have been issued a temporary software license for the technology that will switch over to a full-use license upon receipt of final payment. Can’t find your license? Reach out to the iPourIt Support Team to get you up and running.
Start-Up Assistance Services
As part of your iPourIt technology subscription, we offer assistance during the first few weeks of operation. These services include:
- Additional training for staff members
- Set-up and configuration of beer menus and system user accounts
- Minor software updates and standard feature modifications
- One-on-one Q&A
Reach out to our iPourIt support staff for these services.
Important! Email Updates
Make sure your team stays up to date with the latest information. Provide us with a list of contact details (full names, titles, phone numbers, email addresses) for any staff members who should receive email updates, start-up assistance, start-up guides and helpful resources for the iPourIt system. These messages include product news, handy how-to information, educational blogs, and more.
Handy Resources
Quick Reference Guide
Keep a copy of this guide handy for step-by-step instructions on key system functions . Download the guide →
TapVision™
Use exclusive pour data from your location to help boost revenue, optimize labor, and more. Sign up for TapVision™—it’s included with your iPourIt subscription! Click here to create an account, then support@ipourit.com to let us know which location(s) you need access for.
Self-Pour Marketing Guide
Handy tips and tricks for promoting your self-pour system to ensure tap wall success. Download the guide →
Line Cleaning Guide
Regular line cleaning is crucial for the maintenance and performance of any draft system. See step-by-step instructions for recording cleanings in the iPourIt system. Download the guide →
To-Go Pouring Mode
Get set up with the to-go pouring mode for 32 and 64 oz pours. Learn how to process growler & crowler fills using the iPourIt system. Download the guide →
Adding New Beverages
There are three ways to add a new beverage to the iPourIt system. See detailed instructions for each method:
- Select a beverage from On Deck or Benched See how it works →
- Find a beverage using Search Online See how it works →
- Create a new beverage using Create New See how it works →
Find more self-help resources on our videos and manuals page. Visit Videos + Manuals →
Support
Our support staff at iPourIt Customer Care provides ongoing 24/7 product support. For immediate assistance, contact us at support@ipourit.com or (949) 270-0548.
Warranty
iPourIt self-pour system hardware is covered by a limited warranty. Review your contract for specific details on the warranty.
If you have questions or need further assistance, please don’t hesitate to reach out to our iPourIt support staff. We’re here to ensure your success!